Shipping policy

At CueShop Official Store, we ensure fast and reliable delivery across Morocco.

  • Delivery Time: All orders are shipped within 24 to 48 hours after payment confirmation.

  • Coverage: We deliver nationwide across Morocco through our trusted logistics partner El Ghazala.

  • Payment Method:

    • Orders must be paid in advance via bank transfer or cash transfer services (WafaCash, Barid Cash, etc.).

    • Your order will be processed once payment is received and confirmed.

  • Shipping Costs:

    • Casablanca: Free delivery on all orders.

    • Other Moroccan cities: Standard shipping fee applies, calculated at checkout.

  • Order Tracking: Once your order is dispatched, you will receive confirmation by SMS or WhatsApp from our delivery partner.

  • Delays: While we strive to deliver within 24/48h, external factors (traffic, weather, or regional conditions) may occasionally cause delays.

For any questions regarding your delivery, please contact us at Contact@cueshopofficialstore.com or via WhatsApp.